Frequently Asked Questions

About Classes at our Main Campus in Carlsbad, CA

Where are classes held?
Classes are held at our headquarters in Carlsbad, CA. On occasion, we will be on location at a dining venue , depending on the particular class.

My child is 12 years old, and I think he will do much better in the teen etiquette class, can he be in that class?
Yes! You know your child’s maturity level best and if you feel that the child will do better in a class with a different set of peers, we will approve that request.

My children have food allergies or special dietary needs, can they still participate in the class?
Absolutely! We ensure that all of your children’s dietary needs are met and will substitute items in question under the guidance of the parent.

Will I be able to observe my child in class?
You are more than welcome to pop in and out however, we find that the children do much better when the parents are not present.

Do you offer private classes?
Yes, we do offer private classes for a single person or a group of people.

Do you offer custom classes?
Yes, we do offer custom classes that are created with your specific needs in mind.

When is payment expected?
Payment is expected at the time of registration. If you are doing a custom or private class, you will put down a 50% deposit at the time of scheduling and the remainder of the balance is due 10 business days prior to the event date.

What is the difference between the Timeless Manners Class and the Kids or Teens Etiquette Camp?
The Timeless Manners class is a 2-hour “introduction-like” session. The Kids/Teen Camp expands on key social skills needed for students today. If you have further questions, please email us at or call 760-754.9891.

My child LOVED taking your class, what can we sign up for next?
We are constantly adding classes to our schedule, keep an eye out in your email for updates! If you are not on our email list, we invite you to sign up HERE.

Do you offer classes for adults?
Yes, we do offer classes for adults, as etiquette is important for everyone! Please inquire within about scheduling a private or group class for adults.

Do you have other locations near me?
Yes, we currently have etiquette consultants nationwide that were formally trained by Ms. Swann. You can find a list of our current locations and Swann School owners HERE. Check back often because we are slated for more locations soon!

Who should I contact if I have specific questions?
You may call our office at 760-754-9891 to speak to any of our excellent representatives.